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InfoWorld spotlights Liquid computing: The next wave of the mobile experience

By | Trends | No Comments

The traditional enterprise workflow is ripe for huge change as the focus moves away from working in a single context on a single device to the workflow being portable and contextual

Infoworld: Your computing life began with a single screen. Today, you probably have three to five screens or more: a work computer, a smartphone, multiple home computers, maybe a tablet. Soon, you may add a smartwatch and a new wave of mini-devices ushered in by the Internet of things. With this multiplicity, the idea that you have a “primary” device slips away. Instead, the heart of your compute experience rises to a cloud where you are at the center. For that ascent to be complete, however, each of your devices needs to be seamlessly connected with the others. Read More

Which Internet Of Things Consumer Products Are Most Likely To Be Exploited By Hackers?

By | Articles | No Comments

Forbes Original Article

Answer by Sai Ramanan, Security Ninja & Trusted Security Adviser, on Quora

HP Fortify report mentioned that the top 10 IoT devices include TVs, webcams, home thermostats, remote power outlets, sprinkler controllers, hubs for controlling multiple devices, door locks, home alarms, scales, and garage door openers.

The scale and grandeur of IoT and the tons of data stored makes it an alluring target for threat actors to attack these cloud providers and consumers.

Before we speculate on which products are most likely to be exploited, let’s take a look at the risks these IoT devices introduce to the IT ecosystem. Read More

Easing The Mobile And Web Application Technology Curve: A New Paradigm For 21st-Century Customer Service

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Personalized customer service may be the next wave in Mobile technology.

In the beginning of the Internet era, the PC reigned supreme. As the desktop publishing world, and the transition from typewritten documents to desktop-created documents grew, the technology consumer became familiar with a world that relied on offline and online applications. PCs and ISP subscriptions were sold side by side, in a glorious period for all companies tied into this massive technology shift. Businesses and consumers now were connected, with a greater understanding of how the browser could change their lives. Suddenly, consumers had a way to communicate and connect with product and service companies in new ways. Read More

New support study shows WebWizards® launches with perfect timing.

By | Articles, Press Releases | No Comments

Parks Associates Chart“The information age now touches nearly every human on the planet in some way” states a newly released whitepaper “The Future of Support: Intelligence Managing Technology” from Parks Associates and EchoStar.

And, WebWizards’ new Internet Ground Support Pro program appears to be right on target.

“The mass of information available and relevant to our lives is growing exponentially every year, and we are increasingly dependent on our ability to readily access and disseminate that information through the technology we have created to do so.” Read More

WebWizards® Rolls Out Internet Ground Support Network

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WebWizards Network’s Certified Ground Support Pros Provide Personalized Assistance With Social Media; Mobile Apps; Browser-Based Applications and Web Presence Services

LOS ANGELES, CA – WebWizards® Network, Inc., a full-service Internet education and support company, today announced the launch of the company’s innovative in-person Internet and mobile device support service. The company’s Ground Support service is borne out of the WebWizards philosophy that Internet users are better supported when they are shown how online applications work, face-to-face, be it Facebook, iTunes, Google Hangouts, Amazon, eBay or hundreds of others.

webwizards_mini_car Read More

WebWizards launches national education and support effort.

By | Press Releases | No Comments

WebWizards® offers Internet users the ability to meet and interact with certified Internet experts, face-to-face (as opposed to reading online instructions, hunting through You Tube videos, opening online support tickets or dealing with technicians who often assume everyone should know everything about the Internet already).

The WebWizards philosophy is that “users”, (formerly known as people), do not live in cyberspace. And, people, learn and understand things much easier if they are shown how to do something (face-to-face, on-the-ground).

“I can’t begin to tell you how many times in a day (over the past 18 years), I get asked how to do something on the Internet,” states CEO Chick Ciccarelli. “What developers fail to realize is that if their customers are 35 years or older, there’s a really good chance they didn’t grow up with the Internet (and certainly not smart-phones or tablets).”

Ciccarelli decided to do something about it and his company has now launched a national education and support effort to help Americans with the Internet. Read More